At Limitless ELD, we strive to provide high-quality ELD solutions and excellent customer service. If you are not fully satisfied with your purchase, please review our refund policy below.
1. Eligibility for Refunds
- Refund requests must be made within [X] days of the original purchase date.
- Only purchases made directly through Limitless ELD or an authorized distributor are eligible for refunds.
- Refunds are not available for services, activation fees, or subscription-based plans that have already been used.
- Physical products (such as hardware) must be returned in like-new condition, with all original packaging and accessories.
2. Non-Refundable Items
- Opened or used hardware that is not defective.
- Subscription fees after the renewal period has started.
- Any shipping or handling fees.
- Products damaged due to improper use, negligence, or unauthorized modifications.
3. Refund Process
- Submit a Refund Request – Contact our support team at [Insert Email/Phone] with your order details and reason for the refund.
- Return Approval – If applicable, we will provide return instructions and an RMA (Return Merchandise Authorization) number.
- Processing – Once we receive the item and inspect it, we will issue a refund to your original payment method within [X] business days.
4. Exchanges & Replacements
- If you receive a defective product, we will replace it at no additional cost.
- Exchanges may be available for a different product of equal value, subject to approval.
5. Cancellations
- Subscription cancellations must be requested before the next billing cycle to avoid additional charges.
- If a subscription is canceled mid-cycle, access will continue until the end of the billing period, but no prorated refunds will be issued.
For further assistance, please contact our support team at [Insert Contact Information].